OFF97: Error Message: Error While Configuring ODBC Drivers! (296201)



The information in this article applies to:

  • Microsoft Office 97 for Windows

This article was previously published under Q296201

SYMPTOMS

If you attempt to install Microsoft Office 97 Service Release 2 (SR2) on a Microsoft Windows 95 or Microsoft Windows 98-based computer, you receive the following error message:
Error while configuring ODBC drivers!

The configuration of ODBC MSAccess driver (*.mdb) failed.

CAUSE

This behavior occurs when you install Microsoft Office, and there are newer versions of the Open Database Connectivity (ODBC) components already installed on your computer.

RESOLUTION

To resolve this issue, follow these steps:
  1. Rename the following files by changing the file name extension to ".old" (without the quotation marks).
       \Windows\Odbcinst.ini 
       \Windows\Odbc.ini 
       \Windows\System\Odbcji32.dll
       \Windows\System\Odbcjt32.dll 
       \Windows\System\Odbctl32.dll 
       \Windows\System\Oddbse32.dll
       \Windows\System\Odexl32.dll
       \Windows\System\Odfox32.dll
       \Windows\System\Odpdx32.dll
       \Windows\System\Odtext32.dll
       \Windows\System\Odbc32.dll
       \Windows\System\Odbcad32.exe
       \Windows\System\Odbccp32.cpl
       \Windows\System\Odbccp32.dll
       \Windows\System\Odbccr32.dll
       \Windows\System\Odbcint.dll
       \Windows\System\Ds16gt.dll
       \Windows\System\Ds32gt.dll
       \Windows\System\Odbc16gt.dll
       \Windows\System\Odbc32gt.dll
       \Windows\System\Dbnmpntw.dll
       \Windows\System\Sqlsrv32.dll
       \MSOffice\Access\Odbckey.inf
       \MSOffice\Access\Odbcstf.dll
       \MSOffice\Access\Odbcint.dll
       \MSOffice\Access\Odbccp32.dll
       \Windows\System\Odbcjet.hlp
       \Windows\System\Odbcjtnw.hlp
       \Windows\System\Odbcinst.hlp
       \Windows\System\Drvssrvr.cnt
       \Windows\System\Drvssrvr.hlp
    					
  2. Reinstall Office 97 SR2.

MORE INFORMATION

For additional information about this error message, click the article number below to view the article in the Microsoft Knowledge Base:

197365 OFF97: Error Message: "The Configuration of the ODBC Driver Failed"


Modification Type:MinorLast Reviewed:1/6/2006
Keywords:kberrmsg kbprb KB296201