"Stop 0x0000001E" Error Message in Ntoskrnl.exe (294690)

The information in this article applies to:

Microsoft Windows 2000 Server SP1
Microsoft Windows 2000 Server SP2
Microsoft Windows 2000 Advanced Server SP1
Microsoft Windows 2000 Advanced Server SP2
Microsoft Windows 2000 Professional SP1
Microsoft Windows 2000 Professional SP2
Microsoft Windows 2000 Datacenter Server SP2

This article was previously published under Q294690

SYMPTOMS

When you use a Windows 2000-based computer, you may receive the following error message on a blue screen while Windows processes a loop back packet:

Stop 0x0000001E (80000003, 80453d46, 00000000, ffb998a4)

Note that the parameters in this error message may vary.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English-language version of this fix should have the following file attributes or later:


   Date        Time      Version       Size      File name
   -----------------------------------------------------------
   4/16/2001  04:40p   5.0.2195.3503   118,800   Afd.sys
   4/24/2001  05:04p   5.0.2195.3417   104,720   Msafd.dll
   4/24/2001  04:42p   5.0.2195.3540   311,440   Tcpip.sys
   4/6/2001   5:55p    5.0.2195.3474    16,208   Tdi.sys
   4/24/2001  05:04p   5.0.2195.2104    17,680   Wshtcpip.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kbenv kberrmsg kbfix kbnetwork kbWin2000PreSP3Fix kbWin2000sp3fix KB294690