Secure Lotus Notes Crawl Does Not Work If Content Access Account Is Not Local Administrator (294299)


The information in this article applies to:

  • Microsoft SharePoint Portal Server 2001
This article was previously published under Q294299

SYMPTOMS

After you successfully configure security information in the Lotus Notes Indexing Setup Wizard, if you attempt an index update, the update stops working immediately. An "update failed" message is displayed in the content source's folder, and the following error message is displayed when you view the detailed log:
Error fetching URL, (80040d03) - An error occurred reading the registry value, because the configuration is invalid. Recreate the catalog configuration by removing the catalog.

CAUSE

This problem can occur if the default content access account is not a member of the local administrators group on the server.

RESOLUTION

To resolve this problem, either add the default content access account to the local administrators group, or change the account to an account that is already a local administrator.

To add the default content access account to the local administrators group:
  1. Click Start, point to Administrative Tools, and then click Computer Management.
  2. Click to expand Local Users and Groups under System Tools.
  3. Open the Groups folder, and then double-click Administrators.
  4. Click Add, and then click the default content access account.
To change the default content access account for the server:
  1. Click Start, point to Administrative Tools, and then click SharePoint Portal Server Administration.
  2. Right-click the server name in the tree view.
  3. Click the Accounts tab.
  4. Click Default Content Access Account, and then click Configure.
  5. Enter the account information.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:12/20/2002
Keywords:kbbug KB294299
©2002 Microsoft Corporation. All rights reserved.