Visio2002: Administrative Installation Overwrites Earlier Installation Without Warning (294071)


The information in this article applies to:

  • Microsoft Visio 2002 Standard
  • Microsoft Visio 2002 Professional
  • Microsoft Visio Network Central
  • Microsoft Visio Network Equipment
This article was previously published under Q294071

SYMPTOMS

If you perform an Administrative installation of Microsoft Visio 2002 (setup.exe /a) to create an installation point on a network server, Visio unexpectedly overwrites the earlier installation on the network server.

If you perform an Administrative installation of Visio 2002 on top of another version of Visio, network users may see new content (such as menu items), but this content may not be installed or registered properly. When the user attempts to use this content, errors may occur.

CAUSE

When you perform an Administrative installation in a folder that has an existing installation of this type, Visio 2002 overwrites the setup information files for the earlier installation.

NOTE: No error message or warning is issued when this behavior occurs.

RESOLUTION

To prevent this behavior from occurring, be sure to specify a unique location when you create an Administrative installation.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:8/18/2005
Keywords:kbbug kbnofix KB294071
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