Visio2002: Web Diagram Contains Duplicate Shapes, and You Are Unable to Filter Graphic Elements (293989)

SYMPTOMS

If you open a Web site map in Microsoft Visio 2002 that was created in Microsoft Visio 2000, you receive the following message:

This file was created or modified by an earlier version of Visio, or was altered without the Web Diagramming solution active. The document data has been updated to match the diagram.

If you attempt to filter out graphic elements in the Filter window, the graphic elements are not removed as expected. If you then remove the graphic filter, all of the graphic elements are duplicated.

CAUSE

This behavior occurs because the master for the graphic shape in Visio 2002 is different from the master for the graphic shape in Visio 2000. This difference is by design of Visio 2002.

RESOLUTION

To work around this issue, follow these steps:

Open the drawing in Visio 2002.
Right-click the topmost element of the drawing, and then click Collapse.
Right-click the topmost element of the drawing, and then click Expand.
Repeat step 3 for each sub-element that needs to be expanded.

These steps remove all of the duplicated shapes and replace the Visio 2000 graphic shapes with Visio 2002 graphic shapes.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.