Visio2002: Cannot Print from Open Document Management API (ODMA) System (293945)


The information in this article applies to:

  • Microsoft Visio 2002 Standard
  • Microsoft Visio 2002 Professional
This article was previously published under Q293945
For a Microsoft Visio 2000 version of this article, see 297494.

SYMPTOMS

When you attempt to print a Microsoft Visio file by using a document management system (such as Docs Open by PC Docs), you may receive the following error message:
This application does not support printing from the desktop, or DDE commands for printing have not been defined for this application.

CAUSE

This issue occurs because Visio does not support the Open Document Management API (ODMA) printing method using Dynamic Data Exchange (DDE), which the document management system requires.

RESOLUTION

To work around this issue, open the file in Visio, and then click Print on the File menu.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:7/13/2004
Keywords:kbbug kberrmsg kbnofix KB293945
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