Notes R5 multiple mail.box structure may cause event errors (293227)
The information in this article applies to:
- Microsoft Exchange Server 5.0
- Microsoft Exchange Server 5.5
- Microsoft Exchange 2000 Enterprise Server
This article was previously published under Q293227 SYMPTOMSUse of the Lotus Notes R5 multiple mail.box structure can cause the following event errors on the Microsoft Exchange Notes Connector:
Event ID 8227, Shutting down LME-NOTES service (unable to handle LME-NOTES-MEXNTS termination)
Event ID 8226, Process LME-NOTES-MEXNTS terminated abnormally
Event ID 41220, Error: no Notes Session Open
Event ID 510, Error {Not found}: The application failed to initialize.
CAUSE
In Notes R5, you can enable the multiple mail.box structure to enhance throughput. When you do this, the file Mail.box is no longer used by the router. The server redirects all requests for Mail.box to one of the existing mailboxes (Mail1.box through Mail10.box). To help distribute the load evenly, the mailboxes are opened in sequential order: Mail1.box, then Mail2.box, Mail3.box, and so on. However, the Exchange Notes Connector does not know how to handle this R5 enhancement.Therefore, the router fails. This issue can also be caused if you put only the Lotus Notes Server name in the Generaltab
and do not follow the following instructions from the Help file: Use this text box to type the full name of the Lotus Notes/Domino server to which the connector will connect.
Use the Notes server/Notes organization convention. RESOLUTION
To resolve this behavior, in the properties of the Exchange Notes Connector, on the Routing tab, change the Notes Mail Router from Mail.box to Mail1.box.
| Modification Type: | Major | Last Reviewed: | 12/23/2005 |
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| Keywords: | kbprb KB293227 |
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