OL2002: Error Message: There Is No Viewer Capable of Viewing FXO File Files (293041)

WORKAROUND

To work around this behavior:

For Windows 98 or Windows NT 4.0

Create a .reg file with the necessary keys to associate .fxo files with the Fax Viewer program, and then apply the registry changes:

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

1. Right-click the Windows desktop.
2. Click New, and then click Text Document.
3. Type fxo.reg, press ENTER, and then click Yes to confirm the change to the file name.
4. Right-click the fxo.reg file, and then click Edit.
5. In the Notepad window, copy the following data into the .reg file:

   REGEDIT4
   
   [HKEY_CLASSES_ROOT\.fxo]
   @="FXOfile"
   
   [HKEY_CLASSES_ROOT\CLSID\{00021120-0000-0000-C000-000000000046}]
   @="FXO File Viewer"
   
   [HKEY_CLASSES_ROOT\CLSID\{00021120-0000-0000-C000-000000000046}\InprocServer32]
   @="C:\Program Files\Microsoft Office\Office10\1033\fvfxs.dll"
   "ThreadingModel"="Apartment"
   
   [HKEY_CLASSES_ROOT\QuickView\.FXO]
   @="FXO File"
   
   [HKEY_CLASSES_ROOT\QuickView\.FXO\{00021120-0000-0000-C000-000000000046}]
   @="FXO Viewer"
   						

   NOTE: If Office was installed in a folder other than C:\Program Files\Microsoft Office\Office10, after you paste the data into Notepad, make the appropriate change to the path that is shown in the third section above. If you are using a non-English (U.S.) version of Outlook 2002, search your hard disks for Fvfxs.dll to determine the full path.
   
6. In the Notepad window, click File, and then click Exit. Click Yes to save changes.
7. Double-click the fxo.reg file, and then click Yes to add the information to the registry.

For Windows 2000

Create a .reg file with the necessary keys to associate .fxo files with the Fax Viewer program, and then apply the registry changes:

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

1. Right-click the Windows desktop.
2. Click New, and then click Text Document.
3. Type fxo.reg, press ENTER, and then click Yes to confirm the change to the file name.
4. Right-click the fxo.reg file, and then click Edit.
5. In the Notepad window, copy the following data into the .reg file:

   Windows Registry Editor Version 5.00
   
   [HKEY_CLASSES_ROOT\.fxo]
   @="FXOfile"
   
   [HKEY_CLASSES_ROOT\CLSID\{00021120-0000-0000-C000-000000000046}]
   @="FXO File Viewer"
   
   [HKEY_CLASSES_ROOT\CLSID\{00021120-0000-0000-C000-000000000046}\InprocServer32]
   @="C:\\Program Files\\Microsoft Office\\Office10\\1033\\fvfxs.dll"
   "ThreadingModel"="Apartment"
   
   [HKEY_CLASSES_ROOT\QuickView\.FXO]
   @="FXO File"
   
   [HKEY_CLASSES_ROOT\QuickView\.FXO\{00021120-0000-0000-C000-000000000046}]
   @="FXO Viewer"
   						

   NOTE: If Office was installed in a folder other than C:\Program Files\Microsoft Office\Office10, after you paste the data into Notepad, make the appropriate change to the path that is shown in the third section above. Note that the path must include double backslash characters (\\) when you edit the file for use with Windows 2000. If you are using a non-English (U.S.) version of Outlook 2002, search your hard disk for Fvfxs.dll to determine the full path.
   
6. In the Notepad window, click File, and then click Exit. Click Yes to save changes.
7. Double-click the fxo.reg file, and then click Yes to add the information to the registry.