XADM: Event ID 904, 8012, 8010, and 8003 Messages Are Logged When You Restore a Database from Backup (291996)
The information in this article applies to:
- Microsoft Exchange 2000 Server
This article was previously published under Q291996 SYMPTOMS When you try to restore an Exchange 2000 Server database
from an online backup, the backup procedure is completed; however, some files
are skipped. In addition, the following error messages are logged in the
Application log of Windows NT Event Viewer:
Event Type: Error
Event Source: ESE BACKUP
Event Category: Callback
Event ID: 904
Description:
Information Store (2500) Callback function call ErrESECBRestoreGetDestination ended with error 0xC7FE1F41 Database is in use.
Event Type: Error
Event Source: NTBACKUP
Event Category: Callback
Event ID: 8012
Description:
The 'Microsoft Information Store' returned 'Database is in use.
' from a call to 'HrESERestoreAddDatabase()' additional data 'Private Information Store (Server_name)'
Event Type: Error
Event Source: NTBACKUP
Event Category: Callback
Event ID: 8010
Description:
Microsoft Exchange services returned 'ffffffff' from a call to 'MungeFname()' additional data
'C:\ExchSrvr\Mdbdata.Priv.edb'
Event Type: Error
Event Source: NTBACKUP
Event Category: Callback
Event ID: 8003
Description:
End Restore to 'Server_name\Microsoft Information Store\First Storage Group' Verify: Off
NOTE: The absolute path to the Mdbdata folder may vary on a particular
server. The C:\ExchSrvr path is used in this article as an example of a typical
path. CAUSE This issue can occur if the database is not dismounted and
if the option to enable the database to be overwritten by a restore operation
has not been enabled on this database before you run NTBackup. RESOLUTION To resolve this issue, use the following procedure before
you run NTBackup:
- Start Exchange System Manager, right-click the database
that you want to restore, and then click Dismount Store.
- When you are asked if you want to dismount the store and
disconnect any users, click Yes.
- Right-click the store again, and then click Properties.
- Click the Database tab, and then click to select the This database can be
overwritten check box.
Modification Type: | Minor | Last Reviewed: | 4/25/2005 |
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Keywords: | kberrmsg kbprb KB291996 |
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