How to manage multiple Exchange mailbox accounts in Outlook 2002 and Outlook 2003 (291626)


The information in this article applies to:

  • Microsoft Outlook 2002
  • Microsoft Office Outlook 2003
This article was previously published under Q291626
This article discusses a Beta test product that is not yet announced or released publicly by Microsoft. Please feel free to familiarize yourself with this product, test it, and report problems to Microsoft.
For a Microsoft Outlook 2000 (CW) version of this article, see 196996.
For a Microsoft Outlook 98 (CW) version of this article, see 180660.
For a Microsoft Outlook 97 version of this article, see 170678.

SUMMARY

Some users have multiple e-mail accounts on the same Microsoft Exchange Server. Although you can only have one service in your Exchange Server profile, it is possible to access all of your accounts with Microsoft Outlook 2002 without having to log on separately to each account.

This article describes how to set up Outlook to access two or more Exchange Server mailboxes from one profile.

MORE INFORMATION

Use the following steps to log on to one e-mail account (account A), and have access to the mailbox for a different e-mail account (account B), where both accounts are on the same Exchange server.
  1. Start Outlook with a profile that is configured for the Exchange Server mailbox for account B. You may need to log on to the network as the user of account B for proper validation.
  2. On the Tools menu, click Options.
  3. On the Delegates tab, click Add.
  4. Type or select the name for the user of account A, click Add, and then click OK.
  5. In the Delegate Permissions dialog box, click to select Editor (can read, create, and modify items) in all lists.
  6. Click OK twice.
  7. If the Folder List is not visible, on the View menu, click Folder List.
  8. Right-click the Mailbox - <user name>, and, then click Properties for 'Mailbox - <user name> on the shortcut menu.
  9. On the Permissions tab, click Add.
  10. Type or select the name for the user of account A, click Add, and then click OK.
  11. In the Name box, click the newly added entry for account A.
  12. In the Roles box, click Owner, and then click OK.
  13. Repeat steps 8 through 12 for all of the other folders in the mailbox.
  14. On the File menu, click Exit and Log Off.
  15. Restart Microsoft Windows, and log on as the user of account A.
  16. Start Outlook with a profile configured for the Exchange Server mailbox for account A.
  17. On the Tools menu, click E-mail Accounts.
  18. Click View or change existing e-mail accounts.
  19. Click to select Microsoft Exchange Server, and then click Change.
  20. Click the More Settings button.
  21. Click the Advanced tab.
  22. Click Add.
  23. Type the name for the user of account B, and then click OK three times.
The mailbox for account B appears in your Folder List.

The user for account A can send messages and meeting requests on behalf of the user of account B by entering the name of the user for account B in the From Field. These messages contain the names of the users for both account A and account B.
Modification Type:MinorLast Reviewed:10/7/2004
Keywords:kbaccounts kbhowto KB291626
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