OL2002: You Receive One Name Suggestion in the Message Body When You Use a Name That Is Not Unique in the Nickname Cache (291490)


The information in this article applies to:

  • Microsoft Outlook 2002
  • Microsoft Word 2002
This article was previously published under Q291490

SYMPTOMS

If you use Microsoft Word as your e-mail editor, you receive only one suggestion in the body of a message when you use a name from your Contact list that is not unique in the nickname cache.

CAUSE

This problem occurs because the name is not unique.

RESOLUTION

To resolve this problem, type enough of the name until a unique match is found in the Contact list.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:10/31/2003
Keywords:kbbug KB291490
©2003 Microsoft Corporation. All rights reserved.