WD2002: Error Message When You Fax from WinFax (290950)


The information in this article applies to:

  • Microsoft Word 2002
This article was previously published under Q290950

SYMPTOMS

When you try to fax from Word by selecting the Fax icon or WinFax from the File menu, the following error message may appear:
The WinFax printer driver does not appear to be installed. You must re-install WinFax.

CAUSE

The WinFax PRO 9 macros for Word do not work in Microsoft Word 2002.

WORKAROUND

Use the Print command and select WinFax as your printer by following these steps:
  1. In Microsoft Word, on the File menu, click Print.
  2. Select WinFax as your printer, and then click OK.

MORE INFORMATION

For more information about these macros, please contact Symantec Corporation. For information about how to contact Symantec, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbprb KB290950
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