How to Troubleshoot a STOP 0x00000037 FLOPPY_INTERNAL_ERROR Error Message (290193)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Datacenter Server
This article was previously published under Q290193

SUMMARY

This article describes how to troubleshoot the following error message:
STOP 0x00000037 (parameter 1, parameter 2, parameter 3, parameter 4)
FLOPPY_INTERNAL_ERROR

MORE INFORMATION

The error message that is listed in the "Summary" section of this article is typically caused by a hardware problem either with the floppy disk drive, floppy disk drive connection or the floppy disk drive controller. To troubleshoot the error message that is listed in the "Summary" section of this article:
  1. Check your floppy disk drive, floppy disk drive connection and the floppy disk drive controller.
  2. Check the floppy disk for viruses, or for disk damage.Microsoft does not provide software that can detect or remove computer viruses. If you suspect or confirm that your computer is infected with a virus, obtain current antivirus software. For a list of antivirus software manufacturers, click the following article number to see the article in the Microsoft Knowledge Base:

    49500 List of Antivirus Software Vendors

Modification Type:MajorLast Reviewed:12/19/2003
Keywords:kberrmsg kbHardware kbhowto kbtshoot KB290193
©2003 Microsoft Corporation. All rights reserved.