OFFXP: "The Application Failed to Initialize" Error Is Briefly Displayed Before Windows Restarts (290137)
The information in this article applies to:
- the operating system: Microsoft Windows NT 4.0
- Microsoft Excel 2002
- Microsoft Outlook 2002
- Microsoft PowerPoint 2002
- Microsoft Word 2002
- Microsoft Office XP Professional
- Microsoft Office XP Small Business
- Microsoft Office XP Standard
- Microsoft Office XP Students and Teachers
- Microsoft Office XP Developer
- Microsoft Access 2002
- Microsoft FrontPage 2002
This article was previously published under Q290137 SYMPTOMS
When you start one of the Microsoft Office XP programs for the first time, Windows Installer may start, and you are prompted to restart your computer. When you click Yes, an error message similar to the following is briefly displayed:
The application failed to initialize because the window station is shutting down.
NOTE: You are not prompted to dismiss the error message. It quickly disappears just before Microsoft Windows restarts.
CAUSE
This problem occurs when all of the following conditions are true:
- Your computer is running Microsoft Windows NT 4.0.
-and-
- The Windows Desktop Update is installed, along with Microsoft Internet Explorer 4.01 and SP-1 (or later) for Internet Explorer 4.01.
-and-
- A member of the Administrators group advertised Office XP by running Setup with the /j switch.
-and-
- You click one of the Office XP shortcuts on the Programs menu for the first time.
RESOLUTION
You can ignore this error message, and your Office programs will still have complete functionality.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 2/16/2006 |
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| Keywords: | kbbug kberrmsg kbpending KB290137 |
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