OL2002: You Cannot Prefix Message Replies or Forwarded Messages When You Use Word As Your E-mail Editor (287836)


The information in this article applies to:

  • Microsoft Outlook 2002
This article was previously published under Q287836

SYMPTOMS

If you enable the Prefix each line of the original message option when you reply or forward messages, and you try to reply or forward a Microsoft Outlook Rich Text message, there may not be any prefixing or "tick marks" preceding the original message text.

WORKAROUND

To work around this problem, disable Microsoft Word as your e-mail editor in Outlook. To do this:
  1. On the Tools menu, click Options.
  2. On the Mail Format tab, click to clear the Use Microsoft Word to edit e-mail messages check box, and then click OK.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbbug kbpending KB287836
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