Client Cannot Log On Even If the Account Is Unlocked on the Primary Domain Controller (287639)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
This article was previously published under Q287639

SYMPTOMS

If a user on a computer that is running Microsoft Windows 95 or Microsoft Windows 98 attempts to log on to a Windows 2000-based domain and is validated by a domain controller that has that user's account locked, but the primary domain controller operations master (also known as flexible single-master operations or FSMO) has the account unlocked, the logon attempt is denied.

CAUSE

The validating domain controller, if it is not the primary domain controller operations master, checks with the primary domain controller for the account lockout status and finds the user account unlocked, but does not handle the logon attempt correctly and denies the attempt even though the attempt should succeed.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later: 
   Date         Time   Version        Size     File name
   ----------------------------------------------------------------
   02-Jul-2001  22:29  5.0.2195.3754  130,320  Adsldpc.dll
   02-Jul-2001  22:29  5.0.2195.3787  355,088  Advapi32.dll
   02-Jul-2001  22:29  5.0.2195.3787  143,120  Kdcsvc.dll
   26-Jun-2001  23:14  5.0.2195.3781  197,392  Kerberos.dll
   26-Jun-2001  23:16  5.0.2195.3781   69,456  Ksecdd.sys
   27-Jun-2001  15:20  5.0.2195.3787  501,520  Lsasrv.dll (128-bit)
   27-Jun-2001  15:19  5.0.2195.3787  501,520  Lsasrv.dll (56-bit)
   26-Jun-2001  23:16  5.0.2195.3781   33,552  Lsass.exe
   27-Jun-2001  19:08  5.0.2195.3789  112,128  Msv1_0.dll
   02-Jul-2001  22:29  5.0.2195.3781  909,072  Ntdsa.dll
   02-Jul-2001  22:29  5.0.2195.3781  382,224  Samsrv.dll
   02-Jul-2001  22:29  5.0.2195.3781  128,784  Scecli.dll
   02-Jul-2001  22:29  5.0.2195.3649  299,792  Scesrv.dll
   02-Jul-2001  22:29  5.0.2195.3789  123,664  Wldap32.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbSecurity kbWin2000PreSP3Fix kbWin2000sp3fix KB287639
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