SYMPTOMS
When you migrate users from Lotus cc:Mail to Exchange Server 5.5, the following error messages are logged:
Date 11/24/01 Event ID 1027
Time 12:14:44 PM Source MSExchangeMig
User N/A Type Error
Computer XXXXX03 Category None
cc:Mail - Export program returned an invalid Message size of '0'. Account 'One, User' did not migrate successfully.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange Server 5.5 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Component: Migration
NOTE: Because of file dependencies, this fix requires Microsoft Exchange Server version 5.5 Service Pack 4.