Cannot start a trial version of Office XP or Office 2003 on Terminal Server (287039)
The information in this article applies to:
- Microsoft Office Professional Edition 2003
- Microsoft Office XP Developer Edition
- Microsoft Office XP Professional
- Microsoft FrontPage 2002
- Microsoft Publisher 2002
- Microsoft Office Basic Edition 2003
- Microsoft Office Small Business Edition 2003
- Microsoft Office Standard Edition 2003
- Microsoft Office Students and Teachers Edition 2003
This article was previously published under Q287039 SYMPTOMS When you log on to a Microsoft Windows Terminal Server
computer by using an Administrator account, and you start a Microsoft Office XP or a Microsoft Office 2003
program, you may receive the following message:
This copy of Microsoft Program cannot be used on Terminal Server. Please contact your local authorized Microsoft retailer for more information.
When you attempt to start an Office program from within a
Terminal Server Client session, you may receive the following error message
This feature is not available. For more information,
contact your system administrator. and the Office program quits.
CAUSE This behavior occurs when a trial edition of Office XP or Office 2003 has
been installed on a Terminal Server computer.
The installation of a
trial edition of Office is not supported by Terminal Server. RESOLUTIONRemove the trial edition of Office and reinstall a
mandatory activation or Enterprise edition of Office , which has no
license-expiration date. The mandatory activation of Office requires that
the administrator activate the product before any Terminal Server clients are
able to use the Office programs.
| Modification Type: | Minor | Last Reviewed: | 1/5/2006 |
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| Keywords: | kbtshoot kberrmsg KB287039 |
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