OL97: Events Do Not Run for Task Requests (286437)


The information in this article applies to:

  • Microsoft Outlook 97
This article was previously published under Q286437

SYMPTOMS

If you implement one or more events in a custom task form, the events may not run when you assign the task to someone else.

CAUSE

This issue occurs because form-level events are not designed to run in a task request scenario.

WORKAROUND

To work around this issue, use one of the following methods:
  • Have the recipient accept the task. A task is placed in the recipient's default Tasks folder. After this is done, the events run for both the task in the Tasks folder and the task request in the Inbox. For example, the Open event does not run the first time that you open the task request in the Inbox. But if you accept the task request, close it, and then re-open it, the event runs.
  • Instead of assigning tasks, create a Microsoft Exchange public folder to store the tasks, and have everyone work out of the single public folder.
  • If you want to programmatically assign a personal task to someone, design a custom mail message form to provide this functionality. You can use a script that is written in Microsoft Visual Basic Scripting Edition (VBScript) to programmatically create a task item and save that task item to the recipient's Tasks folder. You can use the Read event to automatically create the task without prompting, or you can add custom Accept or Decline command buttons to the form so that the user can choose whether or not to create the task.

REFERENCES

For additional information about creating solutions with Outlook, click the article numbers below to view the articles in the Microsoft Knowledge Base:

166368 OL97: Resources for Custom Forms and Programming

170783 OL97: Questions About Customizing or Programming Outlook

Modification Type:MinorLast Reviewed:3/1/2004
Keywords:kbprb KB286437
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