Error Message: An Error Occurred Opening the Folder on the FTP Server (286390)

The information in this article applies to:

Microsoft Internet Explorer 5.5 for Windows NT 4.0 SP 1
Microsoft Internet Explorer 5.5 for Windows 98 Second Edition SP 1
Microsoft Internet Explorer 5.5 for Windows 98 SP 1
Microsoft Internet Explorer 5.5 for Windows 95 SP 1
Microsoft Internet Explorer 5.5 for Windows 2000 SP 1

This article was previously published under Q286390

SYMPTOMS

When you attempt to use Internet Explorer to place a file on a Novell NetWare version 4.x or 5.x FTP server, you may receive the following error message:

FTP Folder Error

An error occurred opening the folder on the FTP server. Make sure you have permission to access this folder.

Details:
550 No Such Directory PATH

RESOLUTION

To resolve this problem, obtain the latest service pack for Internet Explorer version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

267954 How to Obtain the Latest Internet Explorer 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

   Date      Time    Version        Size     File name    Platform
   ---------------------------------------------------------------
   02/06/01  1:08pm  5.50.4614.600  248,080  Msieftp.dll  Intel

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer version 5.5 Service Pack 2.

Modification Type:	Minor	Last Reviewed:	9/23/2005
Keywords:	kbHotfixServer kbQFE kbfix kbIE550preSP2fix kbprb KB286390