Long latency period when you use Outlook Web Access after changes in group membership (286031)



The information in this article applies to:

  • Microsoft Exchange 2000 Server

This article was previously published under Q286031

SYMPTOMS

Changes to group membership may not take effect immediately when users log on and use files by using Microsoft Outlook Web Access. For example, when you add new users to a group after you grant a group permissions to an object such as a file in a public folder, new members of the group experience a latency period before they can use the object by using Outlook Web Access. Also, users who are removed from the group may still be able to use the object for a while. This latency period may be up to one or more hours.

Users who log on by using a MAPI client such as Microsoft Outlook do not experience this problem.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack

STATUS

This problem was first corrected in Exchange 2000 Server Service Pack 1.

Modification Type:MajorLast Reviewed:7/8/2004
Keywords:kbfix kbinfo kbQFE kbui KB286031