How to Resolve a Multiple-Language User Interface (286012)



The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Advanced Server SP1

This article was previously published under Q286012

SUMMARY

If you are working in a multiple-language environment, more than one language may be displayed on the user interface. This article describes why this issue occurs and how to resolve it.

MORE INFORMATION

This issue occurs if the computer is using Administrative Templates from more than one language. Windows 2000 stores the Administrative Templates (the .adm files) in two locations in the Windows folder:
  • Windows_folder\System32\Group_Policy

    This folder is static. The .adm files that are located here are usually localized for the specific language build that you are using (for example, Japanese for JPN build). Use the files in this location to recover from a mixed-language state.
  • Windows_folder\Sysvol\Domain\Policy\Globally_Unique_Identifier (GUID)

    This folder works the same way as a roaming profile; it roams with the user's environment. If a multiple-language issue occurs, it typically is generated from this folder. If a user roams from one localized build to another localized build, the computer may start to use a mixture of Administrative Templates.
To resolve this issue, use either of the following methods:
  • Use Group Policy to prevent the .adm files from uploading to Windows_folder\Sysvol\Domain\Policy\GUID

    -or-
  • Reload the default .adm file from Windows_folder\System32\Group_Policy. Because this folder is static, it contains the original language setting. When you reload these files, the computer is restored to the default language:
    1. Create a Group Policy snap-in or use the existing Group Policy snap-in.
    2. Right-click Administrative Templates in the Group Policy tree, and then click Add/Remove Templates.
    3. Remove the templates, and then readd them.

Modification Type:MinorLast Reviewed:1/27/2006
Keywords:kbhowto KB286012