OEM plug and play drivers do not install from a Sysprep image (285933)
The information in this article applies to:
- Microsoft Windows 2000 Professional
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
This article was previously published under Q285933 IMPORTANT: This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the Microsoft Knowledge Base: 256986 Description of the Microsoft Windows Registry SYMPTOMS When you use the OEMPnpDriversPath entry in the Sysprep.inf
file to install Original Equipment Manufacturer (OEM) drivers during a Windows
installation, the drivers may not be installed during the mini-Setup portion of
Windows Setup. CAUSE This behavior may occur if the length of the DevicePath registry value that is located in the following registry key is
1,024 characters or greater: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion When this registry value is 1,024 characters or
greater, Sysprep does not append the data that is provided by the
OEMPnpDriversPath entry of the Sysprep.inf file. Because of this, Plug and Play
detection searches the paths that are referenced in the DevicePath registry value and does not install the OEM drivers that are
referenced in the OEMPnpDriversPath entry. WORKAROUNDWARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own risk.
To work around this issue, manually type the path that is
provided in the OEMPnpDriversPath entry in the DevicePath registry value, and then remove the OEMPnpDriversPath entry from
the Sysprep.inf file before you run Sysprep. To type the path in the DevicePath registry value:
- Start Registry Editor.
- Click the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion - Double-click the DevicePath value.
- Append the new path entries to your OEM drivers to the string in the Edit box.
Note When you type the path entries, use the %SYSTEMDRIVE% and
%SYSTEMROOT% variables instead of the relative path entries that you use in the
Sysprep.inf file. Separate multiple entries with a semi-colon (;). - Click OK, and then quit Registry Editor.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
| Modification Type: | Major | Last Reviewed: | 11/4/2004 |
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| Keywords: | kbpending kbprb kbbug KB285933 |
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