PRJ2000: Error Message When You Install Microsoft Project on Windows Terminal Server: Error 2733 (285346)

SYMPTOMS

When you attempt to install Microsoft Project 2000 on a Microsoft Windows Terminal Server computer, you may receive the following error message:

Error 2733.

This message may be followed by an error message similar to the following:

Bad foreign key ('[2]') in '[3]' column of the '[4]' table.

CAUSE

This behavior can occur if one or both of the following conditions are true:

An antivirus program is running on your computer.
You are trying to install Microsoft Project 2000 on a Terminal Server computer by using the Microsoft Office MST file (a transform) rather than the Microsoft Project 2000 transform.

RESOLUTION

To resolve this issue, use one of the following methods, as appropriate to your situation.

Disable or Remove Virus Protection

Completely disable or remove any antivirus program on your computer before you attempt to install Microsoft Project on a Terminal Server computer.

For information about disabling your antivirus program, view the documentation included with the program, or contact your antivirus program manufacturer.

Use the Microsoft Project Transform

To obtain the correct transform file for a Terminal Server-based installation of Microsoft Project 2000, browse to the following Microsoft Web site to download the TermSrvr.mst file from the Microsoft Project 2000 Resource Kit:

http://www.microsoft.com/office/project/prk/2000/appndx/toolbox.htm#termsrvr

MORE INFORMATION

To install a customized version of Microsoft Project 2000 or Microsoft Office 2000 in a Terminal Services environment, you must run Setup or MSIExec with a transform file (.mst). The transform file contains the modifications to the installation package file (.msi) required to customize the installation process. The TermSrvr.mst file temporarily modifies the product installation package to create a Terminal Server-enabled installation.

It is important to note that the transform file used during the Terminal Server-based installation of Microsoft Project is different from the transform file used for Office. Although both files are named TermSrvr.mst, there is an important difference in their sizes. The following table summarizes the difference:

   Product              File Name       File Size (KB)
   ---------------------------------------------------
   Microsoft Project    TermSrvr.mst    37
   Microsoft Office     TermSrvr.mst    58

Note that the Office TermSrvr.mst file is available as part of the Office Resource Kit core tool set (ORKTools.exe) at the following Microsoft Office Resource Kit Web site:

http://www.microsoft.com/office/ork/2000/appndx/toolbox.htm#orktools

REFERENCES

For more information about installing Microsoft Project 2000 in a Terminal Services environment, browse to the following Microsoft Web site to view the topic in the Microsoft Project 2000 Resource Kit:

http://www.microsoft.com/office/project/prk/2000/Two/30t3.htm