Mshta.exe Error Message Appears When You Start the Add/Remove Programs Tool in Control Panel (285195)


The information in this article applies to:

  • Microsoft Windows 2000 Professional
This article was previously published under Q285195

SYMPTOMS

When you start the Add/Remove Programs tool in Control Panel on a computer running Microsoft Windows 2000 Professional, the following error message may be displayed:
Mshta.exe has generated errors and will be closed by Windows

RESOLUTION

To resolve the behavior, type the following commands in the Run dialog box:
  • sfc /purgecache
  • sfc /scannow
NOTE: Windows 2000 prompts you to insert the Windows 2000 Professional CD-ROM to complete these commands.

If you run these commands and the behavior is not resolved, perform an in-place upgrade of Windows 2000 Professional.
Modification Type:MajorLast Reviewed:10/21/2003
Keywords:kbprb KB285195
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