SMS: Hardware Inventory Reports Wrong Disk Size in Windows 95/Windows 98 (283282)

The information in this article applies to:

Microsoft Systems Management Server 2.0
Microsoft Systems Management Server 2.0 SP1
Microsoft Systems Management Server 2.0 SP2

This article was previously published under Q283282

SYMPTOMS

When you use Systems Management Server (SMS) 2.0 Hardware Inventory to obtain hard disk parameters on clients that are running Microsoft Windows 95 or Microsoft Windows 98 and have a hard disk that is larger than 8 gigabytes (GB), the size is reported as 8 GB regardless of the actual disk size.

CAUSE

SMS 2.0 clients are installed with Windows Management Instrumentation (WMI) version 698 by default. This version of WMI uses standard INT13 calls to query the disk size. INT13 calls have a known limitation of 7.8 GB.

WORKAROUND

To work around this issue, install WMI version 1.5 (build 1085) on the clients that are running Windows 95 or Windows 98. WMI 1.5 uses INT13 Extensions to query the disk parameters and reports the disk size correctly.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about WMI 1.5, click the article number below to view the article in the Microsoft Knowledge Base:

262317 SMS: Windows Management Instrumentation 1.5 Support in Systems Management Server 2.0 SP2

Modification Type:	Major	Last Reviewed:	5/23/2003
Keywords:	kbBug kbprb KB283282