CMYK printed colors do not match the screen colors correctly in Publisher 2002 (281739)


The information in this article applies to:

  • Microsoft Publisher 2002
This article was previously published under Q281739

SYMPTOMS

When you use Publisher 2002, the CMYK separations that are used for process color printing on a commercial printing press may produce colors that appear very different from the colors that appeared on the computer screen.

CAUSE

The Image Color Matching (ICM) profile that is used to provide the RBG values to the CMYK converter (Rswop.icm) may be an incorrect version.

The incorrect "sRGB Color Space Profile.icm" file can be identified by the file size of 30 kilobytes (KB). The correct "sRGB Color Space Profile.icm" file has a file size of 4 KB. This .icm file is located in the c:\Windows\System\Color directory.

RESOLUTION

To resolve this problem, verify whether there are multiple versions of the "sRGB Color Space Profile.icm" file on your computer. There should be only one version. To find the file or files, do one of the following.

NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

  • Click Start, point to Search, and then click For Files or Folders. -or-

  • Use the Find utility to locate "SRGB*.icm".
The correct version should be 4 KB in size. The incorrect version is 30 KB.

If only one version of this file is found, and it is incorrect, you must download Microsoft Internet Explorer 5.5 (SP-1) and install it.

To replace the incorrect Rswop.icm file, install Microsoft Internet Explorer 5.5 (SP-1). To download Internet Explorer 5.5 (SP-1), browse to the following Microsoft Web site:

http://www.microsoft.com/windows/ie/default.mspx

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The RGB values are determined by the "sRGB Color Space Profile.icm" file. An incorrect color profile can obscure the color conversion by as much as 7 percent. Some of the colors that are printed do not match the original colors displayed on a monitor.

Microsoft Internet Explorer 5.0 installed an incorrect version of the "sRGB Color Space Profile.icm" file.

This issue is common when upgrading from Microsoft Internet Explorer 5.0 to version 5.5 on computers that are using the Microsoft Windows 98 operating system. Microsoft Windows 95 and Microsoft Windows NT 4.0 use ICM 1.0, an older profile that is not affected by this upgrade. Microsoft Windows 2000 and Microsoft Windows Millennium Edition both install the new profile and should work correctly.
Modification Type:MajorLast Reviewed:1/26/2006
Keywords:kbtshoot kbprb kbColor kbprint KB281739
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