Error Message "Error 1030 Invalid Protocol Driver" When You Use an Independent Computing Architecture Client (281645)

The information in this article applies to:

Microsoft Windows NT Server 4.0 Terminal Server Edition
Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server

This article was previously published under Q281645

SYMPTOMS

If you use an Independent Computing Architecture (ICA) client computer, you may receive the following error message when the ICA client attempts to access a Citrix MetaFrame with Terminal Server client session:

Error 1030 invalid protocol driver.
Cannot connect to the Citrix server.
There is no Citrix server configured on the specified address.

RESOLUTION

To resolve this behavior, contact Citrix Systems, Inc. for technical support at the following Citrix Web site:

http://www.citrix.com/support/supportsvcs.asp

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

MORE INFORMATION

The error message in the Symptoms section is a Citrix error message. If you use the net helpmsg 1030 command, you may receive the following error message:

1030 is not a valid Windows 2000 network message number.

For more detailed information, refer to the Microsoft "MS Windows 2000 Terminal Services Licensing" white paper on the following Microsoft Web site:

http://www.microsoft.com/technet/win2000/tslicens.asp

Modification Type:	Minor	Last Reviewed:	1/26/2006
Keywords:	kberrmsg kbprb KB281645