OL2002: Stationery and Signature Settings Are Not Applied to Your Message (281419)

SYMPTOMS

When you use Microsoft Word 2002 as your e-mail editor in Outlook 2002, both the Stationery and Signature options that you select are not applied to your currently open message.

CAUSE

This behavior occurs because you changed your stationery and signature in the global e-mail editor options by clicking the Options button on the toolbar, and then clicking the Stationery and the Signature options in your Hypertext Markup Language (HTML) message.

When you make changes in the global e-mail editor, these changes apply to all new messages, but do not change the stationery theme or signature for your currently open message.

WORKAROUND

Use the following work around to change the stationery for your open message:

In the open message, click Theme on the Format menu.
Click the theme that you want, and then click OK.

If a default signature has been inserted, you can change it by right-clicking the signature, and then clicking the signature that you want. If there is no signature in the message, then you must change the global settings, and create a new message. To do this:

With the message open, click Options on the Tools menu.
On the General tab, click E-mail Options.
On the E-mail Signature tab, create your signatures, and then click the default e-mail signature.
On the Personal Stationery tab, click the default theme and fonts.
Click OK twice.
Close the message, and then open a new message.