SYMPTOMS
When you install Exchange 2000 System Manager, Setup may stop responding while it is configuring registry entries for Exchange System Manager snap-ins.
You receive the following error message:
"Exchange System Manager"
The specified module could not be found.
Facility: Win32
ID-Nr.: 8007007e
Exchange-System-Manager
If you click
OK on the error message, Setup proceeds, but you receive the following error message while Setup is configuring registry entries:
"Microsoft Active Directory - Exchange Extension"
The specified module could not be found.
Facility: Win32
ID-Nr.: 8007007e
Microsoft Active Directory - Exchange Extension
If you click
OK, you immediately receive the following error message:
"Microsoft Exchange 2000 Installation Wizard"
Setup failed while installing sub-component Exchange System Manager Snap-ins with error code 0xC103798A (please consult the installation logs for a detailed description). You may cancel the installation or try the failed step again.
If you click
Retry, the issue is not resolved.
CAUSE
Setup fails to register Maildsmx.dll. The reason for this failure is an entry in the registry that points to the wrong directory. Before Setup de-registers or registers Maildsmx.dll, it queries the following registry key for the location of Atl.dll:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID{44EC053A-400F-11D0-9DCD-00A0C90391D3}\InProcServer32\(default)
The location of Atl.dll should be D:\WINNT\System32\ATL.DLL or the directory where you installed Windows 2000.If this entry points to the wrong directory, you receive the error messages described in the "Symptoms" section of this article.