OL2002: Delivery Receipts Are Not Supported in a Hotmail Account (280966)


The information in this article applies to:

  • Microsoft Outlook 2002
This article was previously published under Q280966

SYMPTOMS

If you request both a read receipt and a delivery receipt for messages that you send, and then send messages using your Hotmail account, you receive a read receipt, but you do not receive a delivery receipt.

CAUSE

This behavior occurs because Hotmail does not support delivery receipts.

WORKAROUND

To work around this behavior, select read receipts to confirm that the recipient has opened the message. To do this:
  1. On the Tools menu, click Options.
  2. Click E-mail Options.
  3. Click Tracking Options.
  4. Click to select the Request a read receipt for all messages I send check box, and then click OK.
Modification Type:MajorLast Reviewed:11/21/2003
Keywords:kbprb KB280966
©2003 Microsoft Corporation. All rights reserved.