OL97: Outlook Synchronizes to the Directory List Each Time You Access the Hotmail Root Folder (280899)
The information in this article applies to:
- Microsoft Outlook 97
- Microsoft Outlook 2002
This article was previously published under Q280899 SYMPTOMS
When you try to expand your Hotmail root folder in Outlook 2002, it may take three to four seconds each time that you click the root folder to synchronize it to the directory list.
CAUSE
This behavior can occur when you do not have Microsoft Outlook Express 5.5 installed. Outlook Express 5.5 has a time stamp feature in it that tracks when to synchronize with the directory listing.
WORKAROUND
To work around this behavior, install or upgrade to Outlook Express 5.5.
MORE INFORMATION
Without Outlook Express 5.5, the Hotmail root folder synchronizes each time that you select it.
| Modification Type: | Major | Last Reviewed: | 6/1/2001 |
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| Keywords: | kbprb KB280899 |
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