OFF97: "Access Denied" Error Message When You Open a Document That Contains a Control (280829)


The information in this article applies to:

  • Microsoft Office 97 for Windows, when used with:
    • the operating system: Microsoft Windows NT
  • Microsoft Access 97, when used with:
    • the operating system: Microsoft Windows NT
  • Microsoft Excel 97 for Windows, when used with:
    • the operating system: Microsoft Windows NT
  • Microsoft PowerPoint 97 for Windows, when used with:
    • the operating system: Microsoft Windows NT
  • Microsoft Word 97 for Windows, when used with:
    • the operating system: Microsoft Windows NT
This article was previously published under Q280829

SYMPTOMS

When you open a Microsoft Office 97 document on a computer that is running Microsoft Windows NT Workstation or Windows NT Server, you receive the following error message:
Access Denied.

CAUSE

This problem occurs when the document contains a control, and the user's %homedrive% in the user profile points to a read-only share or directory.

Controls in Office 97 products need to create an .exd file in the Windows NT user's %homedrive% directory. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

158875 OFF97: .Exd Files Are Created When You Insert Controls

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:10/17/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE KB280829
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