Office sounds are removed when you upgrade to Office XP (280562)


The information in this article applies to:

  • Microsoft Office XP Professional
  • Microsoft Office XP Small Business
  • Microsoft Office XP Standard
  • Microsoft Office XP Students and Teachers
  • Microsoft Office XP Developer
  • Microsoft Access 2002
  • Microsoft Excel 2002
  • Microsoft FrontPage 2002
  • Microsoft Outlook 2002
  • Microsoft PowerPoint 2002
  • Microsoft Word 2002
This article was previously published under Q280562

SYMPTOMS

When you upgrade from an earlier version of Microsoft Office 97 or Microsoft Office 2000 to Microsoft Office XP, you may experience the following symptoms:
  • Any system sound assignments resulting from installing an earlier version of the Office Sounds Add-in are lost.
  • The standard Office XP sounds are installed the first time that you open an Office XP program.

CAUSE

This behavior occurs during the upgrade process. During the installation of Office XP, files from the previous versions of Office are removed, including the sound files.

RESOLUTION

Microsoft has made available an Office XP version of the Sounds Add-in. To download and install this add-in, follow these steps:
  1. Visit the following Microsoft Web site:

    http://www.microsoft.com/downloads/details.aspx?FamilyID=C8BB981D-2A23-4D1A-8310-457C733BE290&displaylang=EN

  2. Click Download Now. Click Save this program to disk, and then click OK.
  3. Click Save to save the Sounds.exe file to the selected folder.
  4. In Windows Explorer, double-click the Sounds.exe file.
  5. If you are prompted to install the update, click Yes.
  6. Click Yes to accept the License Agreement.
  7. If you are prompted to insert your Office XP CD-ROM, insert it into the CD-ROM or DVD-ROM drive and then click OK.
  8. When you receive a message that indicates the installation was successful, click OK.

MORE INFORMATION

To Verify Sounds Are Installed Correctly

NOTE: The following steps apply to Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows Millennium Edition (Me), and Microsoft Windows 2000. For Microsoft Windows XP, use the Sounds and Audio Devices Control Panel.

To verify that Office Sounds are installed, follow these steps:
  1. On the Windows Start menu, point to Settings, and then click Control Panel.
  2. Double-click the Sounds and Multimedia icon.
  3. In the Sounds and Multimedia Properties dialog box, in the Sound Events list, you will see a new heading, Microsoft Office, above a list of events.


Files Installed by the Sounds Add-in


The following multimedia sound files are installed:

Alert.wav
Autocorr.wav
Bestfit.wav
Cancel.wav
Clear.wav
Complete.wav
Delete.wav
Dialog.wav
Drag.wav
Drop.wav
Fodler.wav
Group.wav
Insert.wav
Menucom.wav
Menupop.wav
Mode.wav
Newitem.wav
Plyscrol.wav
Plysel.wav
Redo.wav
Remindr2.wav
Remindr3.wav
Remindr4.wav
Scrarrow.wav
Wcrbar.wav
Wcrthmb.wav
Send.wav
Sort.wav
Tbarcrrl.wav
Tbardoc.wav
Tbardrop.wav
Rbarundl.wav
Themic~1.wav
Undo.wav
View.wav
Zoomin.wav
Zoomout.wav

These files are installed in the C:\Windows\Media\Office97 folder. The folder is named Office97 because these sounds were first made available with Office 97.

To Remove the Sounds Add-in


To remove the Sounds Add-in, follow these steps:
  1. On the Windows Start menu, point to Settings, and then click Control Panel.
  2. Double-click the Add/Remove Programs icon.
  3. Click Microsoft Office Sounds and then click Remove.

Modification Type:MinorLast Reviewed:2/21/2006
Keywords:kbdownload kbdownload kbprb KB280562
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