Error message when upgrading computer that runs Internet Locator service (280319)


The information in this article applies to:

  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Small Business Server 2003, Premium Edition
  • Microsoft Windows Small Business Server 2003, Standard Edition
This article was previously published under Q280319

SYMPTOMS

When you upgrade an existing computer that runs Microsoft Internet Locator Service (ILS) to Microsoft Windows Server 2003, you may receive the following error message:
This service is not available with Windows Server 2003 and it will be disabled once you upgrade this computer to Windows Server 2003.

CAUSE

This behavior occurs when a computer that runs ILS is upgraded to Windows Server 2003. ILS is not supported in Windows Server 2003.

WORKAROUND

Windows Server 2003 includes TAPI 3.1. TAPI 3.1 can support TAPI program directory partitions (TAPI directories). TAPI program directory partitions are specific naming contexts in the Active Directory directory service that are designated for use by TAPI. TAPI 3.1 stores dynamic information about active users and conference sessions in progress in TAPI program directory partitions. To support TAPI-3.1 programs, such as Phone Dialer, that run on Windows XP-based clients, you must configure a TAPI program directory partition on a Windows Server 2003-based domain controller.

Important If your organization uses programs such as Microsoft NetMeeting or TAPI-3.0 based programs, that run on Microsoft Windows 2000-based clients, you must maintain at least one ILS server that is running Windows 2000 Server.

To configure a TAPI program directory partition, following these steps:
  1. Verify that the computer is a domain controller and that the Active Directory service is running.
  2. Open a command prompt.
  3. Type:

    tapicfg install /directory:NC_Name [/server:DC_name] [/forcedefault]

The following switches have the following uses:
  • Value: /directory:NC_name
    Description: It specifies the Domain Name System (DNS) name of the TAPI program directory partition to be created. This name must be a fully qualified domain name.
  • Value: /server:DC_name
    Description: It specifies the DNS name of the domain controller on which the TAPI program directory partition is to be created. This name must be a fully qualified domain name. If the domain controller name is not specified, the name of the local computer is used.
  • Value: /forcedefault
    Description: It is an optional switch that specifies this directory as the default TAPI program directory partition for the domain. If you want to create more than one TAPI program directory partition per domain, only one TAPI program directory partition can become the default for the domain.

MORE INFORMATION

To open a command prompt, click Start, point to More Programs, point to Accessories, and then click Command Prompt.

To view the complete syntax for this command, at a command prompt, type:

tapicfg help

You can also create a TAPI program directory partition by running the Configure Your Server wizard. If you select the Express Setup to establish a new network option, a TAPI program directory partition with the name "Mstapi.domain name" is automatically created on the first domain controller that is configured in a forest.

For more information about the Configure Your Server wizard, refer to Windows Server 2003 Server Help, Configure Your Server wizard.

For more information about program directory partitions, refer to Windows Server 2003 Help and the Windows Server 2003 Resource Kit.
Modification Type:MajorLast Reviewed:7/17/2004
Keywords:kbenv kbnetwork kbprb kbsetup KB280319
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