OL97: Meeting Requests Are Saved to the Wrong Personal Folders Calendar (279861)



The information in this article applies to:

  • Microsoft Outlook 97

This article was previously published under Q279861

SYMPTOMS

If you have a personal folder (.pst) file as the default delivery point and then set the Microsoft Exchange Server mailbox as the default delivery point, meeting requests that are forwarded and accepted to the .pst file are displayed in your .pst Calendar.

CAUSE

This problem occurs because the header information in a .pst file is never reset after you set it as the default delivery point, even when the .pst file is no longer the default delivery point for your messages.

RESOLUTION

To resolve this problem, reset the .pst file so that it is not the default delivery point. For assistance with this resolution, contact the Microsoft Outlook Technical Support.

WORKAROUND

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

When you initially create the .pst file, you can delete any folder that you create. After you set the.pst file as the default delivery point, you cannot delete the default folders. This is by design. When you change the default delivery point back to the Exchange mailbox, you cannot delete the default folders in the .pst file. After you recover the .pst file, you can delete the Calendar, Contacts, Drafts, Journal, and Tasks folders, but not the Inbox, Outbox, or Sent Items folders. This indicates that, with the exception of the Inbox, Outbox, and Sent Items folders, the remaining folders status delivery point folders have been reset.

Modification Type:MajorLast Reviewed:6/26/2001
Keywords:kbbug KB279861