XFOR: Incorrect Time Is Displayed in Read Receipt from GroupWise Recipient (279805)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q279805 SYMPTOMS
If you request a read receipt for a message that you sent to a Novell GroupWise recipient, the read receipt may indicate that the message was read seven hours later than it was actually read. For example, if the message was read at 4:00 P.M., the read receipt may indicate that the message was read at 11:00 P.M. This problem may occur even though all of the e-mail clients and servers that are involved are located in the same time zone and are set to the same system time.
WORKAROUND
Because the time that is displayed in the read receipt is seven hours later than the correct time, rather than earlier than the correct time, the time that is displayed is usually later than the current time when you receive the read receipt. This makes it relatively easy to determine if the problem that this article describes is occurring, because the time that is displayed in the read receipt cannot possibly be correct. If you determine that you are experiencing this problem, you can work around this problem and calculate the correct time by subtracting seven hours from the time that is displayed in the read receipt.
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbbug kbnofix KB279805 |
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