Combat Flight Simulator 2 Error Message: Font Name Isn't Found... (279009)
The information in this article applies to:
- Microsoft Combat Flight Simulator 2: WWII Pacific Theater
This article was previously published under Q279009 SYMPTOMS
When you start Microsoft Combat Flight Simulator 2, you may receive the
following error message:
Font font name isn't found; using
font name instead.
In addition, you may experience any of the following symptoms:
- Fonts may not be displayed in the program.
- Fonts may be displayed as symbols in the program.
- Fonts may be distorted in the program.
CAUSE
This behavior can occur if any of the following conditions are true:
- The program is not properly installed.
- The ttfCache file is damaged.
RESOLUTION
To resolve this issue, use the following methods in the order in which
they are presented.
Uninstall Combat Flight Simulator 2
To uninstall Combat Flight Simulator 2:
- Click Start, point to Settings, and then
click Control Panel.
- Double-click Add/Remove Programs.
- Click Microsoft Combat Flight Simulator 2, and then
click Add/Remove.
- Click Uninstall, and then click OK.
- Follow the instructions on the screen to uninstall Combat
Flight Simulator 2.
Delete the Combat Flight Simulator 2 Folder
To delete the Combat Flight Simulator 2 folder:
- Click Start, point to Find, and then
click Files or Folders.
In Microsoft Windows Millennium Edition (Me),
click Start, point to Search, and then
click For Files or Folders. - In the Named box, type combat flight
simulator 2.
- In the Look in box, click My
Computer.
- Make sure that the Include subfolders
check box is selected.
- Click Find Now.
- Right-click the Combat Flight Simulator 2 folder,
and then click Delete
- When you are prompted to confirm the folder deletion,
click Yes.
- Close the Find: Files Named Combat Flight Simulator 2
window.
Clean Boot the Computer
To clean boot the computer, use the appropriate method for your version
of Microsoft Windows.
Microsoft Windows Millennium EditionFor additional information about how to perform a clean boot, click the article number below
to view the article in the Microsoft Knowledge Base:
267288 How to Perform a Clean Boot in Windows Millennium
Edition
Microsoft Windows 98- Click Start, and then click Run.
- In the Open box, type msconfig,
and then click OK.
- On the General tab, click Selective Startup, and
then click to clear the following check boxes:
- Process Config.sys File
- Process Autoexec.bat File
- Process Winstart.bat File (if available)
- Process Win.ini File
- Load Startup Group Items
- Click OK. When you are prompted to restart the computer,
do so.
For additional information about how to clean boot Windows 98, click the article number below
to view the article in the Microsoft Knowledge Base:
192926 How to Perform Clean-Boot Troubleshooting for
Windows 98
NOTE: To restore your original Startup options, click Normal Startup on the General tab in System Configuration Utility.
Microsoft Windows 95- Restart the computer. When you see the "Starting Windows 95"
message, press the F8 key, and then select Command Prompt
Only from the Startup menu.
- At the command prompt, type win, and
then press ENTER. Press and hold down the SHIFT key until the
Windows startup sequence is complete.
- Disable any anti-virus or disk tool programs installed on the
computer.
For information about how to disable these programs, see the
printed or online documentation for the program. - Quit all running programs except Explorer and Systray. To do
this, press CTRL+ALT+DELETE, click the program that you
want to quit, and then click End Task. If you receive a
message that the program is busy or not responding, click End
Task again. Repeat this step to quit all programs except
Explorer and Systray.
For additional information about how to clean boot Windows 95, click the article number below
to view the article in the Microsoft Knowledge Base:
177604 Multimedia: Troubleshooting Using Clean Boot
of Windows 95
NOTE: To restore your original Startup options, restart the
computer normally, and then enable any anti-virus or disk tool programs
installed on the computer. For information about how to enable these
programs, see the printed or online documentation for the program.
Reinstall Combat Flight Simulator 2 in a New Folder- Insert the Combat Flight Simulator 2 CD-ROM into your
CD-ROM drive.
- Click Install and then click Next.
- Click Customize installation options.
- Click to select the installation option that you want,
and then click Change.
- In the Path box, delete the existing path, and then
type the following line
drive:\Program Files\Microsoft Games\CFS2
where drive is the drive letter of
the hard disk on which you want to install Combat Flight
Simulator 2. - Click OK. When you are prompted to create the folder,
click Yes.
- Click OK, and then follow the instructions on the screen
to reinstall Combat Flight Simulator 2.
If the issue continues to occur, proceed to the next method.
Delete the ttfCache File
To delete the ttfCache file:
- Configure your computer to show hidden files. To do this, use
the appropriate method for your operating system.
Windows Millennium Edition- Double-click the My Computer icon on the desktop.
- Click the Tools tab, and then click Folder
Options.
- Under Hidden Files or Folders, click
Show hidden files or folders.
- Click OK.
Windows 95 or Windows 98- Double-click the My Computer icon on the desktop.
- On the View menu, click Options or Folder
Options.
- Click the View tab.
- Under Hidden Files, click Show all
Files.
- Click OK.
- Locate the ttfCache file on your hard disk. To do this:
- Click Start, point to Find, and then
click Files or Folders.
In Microsoft Windows Millennium Edition (Me),
click Start, point to Search, and then
click For Files or Folders. - In the Named box, type
ttfcache.
- In the Look in box, click My Computer,
and then click Find Now.
- In the list of found files, right-click the ttfCache
file, and then click Delete.
- When you are prompted to confirm the file deletion, click
Yes.
- Close the Find: Files Named ttfCache window.
- Restart the computer.
If the issue continues to occur, click the article number below to view
the article in the Microsoft Knowledge Base:
274571 Font Related Issues
in Microsoft Games
REFERENCES
The ttfCache file is a hidden file in the Windows folder that is rebuilt when you do one of the following:
- Start Windows in Safe mode, and then restart Windows
normally.
- Delete the ttfCache file and then restart Windows normally.
For additional information about the ttfCache file, click the article
number below to view the article in the Microsoft Knowledge Base:
169504 TrueType Fonts
Displayed Incorrectly
Modification Type: | Minor | Last Reviewed: | 1/21/2005 |
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Keywords: | kberrmsg kbprb KB279009 |
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