Renaming Exchange Virtual Directory Causes Outlook Mobile Access Connection Failure (278859)


The information in this article applies to:

  • Microsoft Mobile Information 2001 Server
This article was previously published under Q278859

SYMPTOMS

When you are administering a computer that is running Microsoft Internet Information Server, you may decide to customize the Exchange virtual directory and rename it. If you rename the virtual directory, it causes Outlook Mobile Access users to get the following error message when they try to connect to their mailbox:
HTTP 404 Not Found Resource Not Found

WORKAROUND

Rename the virtual directory back to "Exchange." Outlook Mobile Access is hard-coded to connect to user mailboxes at "http://server/exchange/user," and changing the virtual directory name to something else returns the error message in the "Symptoms" section.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbbug KB278859
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