OL2002: 'Company: (none)' Entry Appears Twice When You View Contacts in the 'By Company' View (278170)


The information in this article applies to:

  • Microsoft Outlook 2002
This article was previously published under Q278170

SYMPTOMS

When you group contacts by using the By Company view, two entries for "Company: (none)" (without quotation marks) are listed in the view.

RESOLUTION

To resolve this problem, reset the contacts so they can all be part of one category. To do this:
  1. Open a contact in the first "None" (without quotation marks) contact group.
  2. Change the company to "TEMP" (without quotation marks), and then save the contact.
  3. Drag all the contacts in the first "None" group to the new "TEMP" group.
  4. Drag all the "TEMP" contacts back to the remaining "None" group.
The contacts will now group together as expected.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbbug KB278170
©2004 Microsoft Corporation. All rights reserved.