Blank Pages in Microsoft Windows Millennium Edition (Me) Help and Support (275651)
The information in this article applies to:
- Microsoft Windows Millennium Edition
This article was previously published under Q275651 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you start Help and Support in Microsoft Windows Millennium Edition (Me), the following behaviors may occur:
- The links on the Home page may not function.
- You may see only five links on the Home page.
- The Index page may be blank.
CAUSE
These issues can occur if the file association for HTML Component (.htc) files is missing from the registry.
RESOLUTIONWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To resolve this issue, create the following key in the registry:
HKEY_LOCAL_MACHINE\Software\Classes\.htc
After you create this key, add the following value to the new key:
Value Name: Content Type
Value Type: String
Value Data: text/x-component
| Modification Type: | Minor | Last Reviewed: | 9/28/2004 |
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| Keywords: | kbenv kbprb KB275651 |
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