Unable to Restore a Backup By Using a Travan Tape Drive After You Upgrade to Windows Millennium Edition (275650)



The information in this article applies to:

  • Microsoft Windows Millennium Edition

This article was previously published under Q275650
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

SYMPTOMS

When you attempt to restore a backup from your Travan internal tape drive (firmware revision 2.08) by using the Hewlett-Packard (HP) Colorado Backup II version 6.0 program, your computer may stop responding (hang).

CAUSE

This issue can occur after you upgrade your Microsoft Windows 98-based computer to Microsoft Windows Millennium Edition (Me), and your internal Travan tape drive is configured as the primary device on the UDMA 33 controller.

RESOLUTION

To work around this issue, configure the Travan tape drive as a slave device on the UDMA 33 controller.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MajorLast Reviewed:8/8/2006
Keywords:kb3rdparty kbHardware kbprb KB275650