Cannot Increase the Screen Resolution to Greater Than 256 Colors in Terminal Services (273725)

The information in this article applies to:

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Datacenter Server

This article was previously published under Q273725

SYMPTOMS

When you start a Windows 2000 Terminal Services session, you may receive the following error message:

Please switch to the color depth of more than 256 colors and try again.

However, you are unable to change the resolution from 256 colors.

CAUSE

The error message is displayed when you start a program that requires a color palette of more than 256 colors. However, Windows 2000 Terminal Services is limited to 256 colors.

STATUS

This behavior is by design.

MORE INFORMATION

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

251154 Limitations of Running a Slide Show on Windows Terminal Server

Modification Type:	Minor	Last Reviewed:	1/26/2006
Keywords:	kbprb kbTermServ KB273725