FIX: Applications Do Not Run from Network When Source Path Changes (271596)

The information in this article applies to:

Microsoft Windows Installer 1.1

This article was previously published under Q271596

SYMPTOMS

When you use the resiliency feature of Office 2000 and run Office 2000 from a network location, backup servers that are configured to run in the event that the primary server is unavailable may not be used by clients when the primary server is unavailable.

CAUSE

This is a bug in the Windows Installer.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date       Time    Version      Size        File name
   -----------------------------------------------------
   8/18/2000  3:57p   1.11.2007    1,783,568   msi.dll

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.

MORE INFORMATION

If you do not want to use the fix for this bug, you can log off and log back on the computer. Logging off and logging back on allows Office 2000 to run properly from a backup Office 2000 installation on the network when the primary is unavailable.

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix kbMSI110fix kbsetup KB271596