Laptop Computer Does Not Enter Hibernate Mode by Closing Lid (271243)
The information in this article applies to:
- Microsoft Windows Millennium Edition
This article was previously published under Q271243 SYMPTOMS When you close the lid on your laptop computer that uses
Advanced Configuration and Power Interface (ACPI), the computer might not enter
Hibernate mode (the S4 power state). CAUSE The ACPI _LID device may have a control method called _PRW
that can return the lowest power-level setting from which the computer can wake
when you open the lid. Windows Millennium Edition (Me) does not disarm the _LID
device for wakeup, expect in cases in which the computer is entering Suspend
mode. As a result, the computer's power level is not set to Hibernate.
RESOLUTIONA
supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem. To resolve this
problem, contact Microsoft Product Support Services to obtain the fix. For a
complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site: NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question. The English version of
this fix should have the following file attributes or later:
Date Time Version Size File name
-------------------------------------------------
08/18/2000 3:55pm 4.90.3001 84,960 Acpi.sys
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 10/18/2005 |
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| Keywords: | kbHotfixServer kbQFE kbPowerMan kbprb kbQFE KB271243 |
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