Computer Hangs on Resume from Standby After Ejecting 16-Bit PC Card or ATA PC Card (268451)


The information in this article applies to:

  • Microsoft Windows Millennium Edition
This article was previously published under Q268451

SYMPTOMS

If you eject a 16-bit PC Card or ATA PC Card before placing your computer in Standby mode, the computer may stop responding (hang) when you attempt to resume it (or wake it up).

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later: 
   Date        Time     Version    Size    File name
   -------------------------------------------------
   07/18/2000  01:48pm  4.90.3001  26,001  Cbss.vxd

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about Windows Me hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

295413 General Information About Windows Millennium Edition Hotfixes

Modification Type:MinorLast Reviewed:10/18/2005
Keywords:kbHotfixServer kbQFE kbHardware kbPowerMan kbprb kbQFE KB268451
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