User Cannot Log on From Web Client (268087)

The information in this article applies to:

Microsoft Metadirectory Services 2.1
Microsoft Metadirectory Services 2.2

This article was previously published under Q268087

SYMPTOMS

When you try to log on to a Microsoft Metadirectory Services-based server by using a Web browser such as Microsoft Internet Explorer 5, you are prompted to provide your network credentials in the Enter Network Password dialog box. After you type your user name (logon ID) and password and click OK, this process may repeat twice, and you may then receive a blank page in the Web browser.

CAUSE

This issue can occur for any of the following reasons:

Your password has not been previously set in the metaverse by the administrator.
Your password has been incorrectly set.
You have typed an incorrect user name or password.

NOTE: If your password has not been set, any password that you enter is considered to be invalid.

RESOLUTION

To resolve this issue, verify that you are typing the correct user name and password. If this does not resolve the issue, contact the administrator to verify your user name or password in the metaverse.

MORE INFORMATION

You can set a user's logon ID in the E-mail box on the General tab of the user's properties. You can set a user's password on the Identity tab of the user's properties page.

A user's password must be manually set in the metaverse by the administrator because Microsoft Metadirectory Services (MMS) cannot discover passwords from a connected directory and import them into the metaverse.

Modification Type:	Major	Last Reviewed:	10/3/2003
Keywords:	kbnetwork kbprb KB268087