Encarta 2001: Shockwave Is Automatically Reinstalled When You Start Encarta (266521)


The information in this article applies to:

  • Microsoft Encarta Africana, Third Edition
  • Microsoft Encarta Encyclopedia Deluxe 2001 for Windows
  • Microsoft Encarta Encyclopedia Standard 2001 for Windows
  • Microsoft Encarta Interactive World Atlas 2001
  • Microsoft Encarta Reference Suite 2001
This article was previously published under Q266521

SUMMARY

If you uninstall the Macromedia Shockwave software, and then you start any of the programs listed at the beginning of this article, Shockwave is reinstalled automatically.

MORE INFORMATION

If you manually remove Shockwave or if a Shockwave component is damaged, you may need to uninstall and reinstall the Shockwave software. To do this:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Add/Remove Programs.
  3. Click Shockwave, and then click Add/Remove.
  4. Follow the instructions on the screen to uninstall the Shockwave software. After you uninstall the Shockwave software, start one of the Encarta programs listed at the beginning of this article to automatically reinstall the Shockwave software.
The Encarta programs listed at the beginning of this article include Shockwave version 8.0.0.196. To download and install the latest version of Shockwave, visit the following Macromedia Web site:

http://www.macromedia.com/shockwave/download

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Modification Type:MajorLast Reviewed:11/24/2003
Keywords:kbinfo kbsetup KB266521
©2003 Microsoft Corporation. All rights reserved.