IntelliMouse: Mouse Is Not Recognized in Standby Mode (266211)


The information in this article applies to:

  • Microsoft IntelliMouse Explorer
This article was previously published under Q266211

SYMPTOMS

When you use the Microsoft IntelliMouse Explorer, on a Sony computer, you may experience any of the following symptoms:
  • When you are using the mouse, the computer may enter Standby mode.
  • When the computer is in Standby mode and you move the mouse, the computer may not resume from Standby mode.
  • After you resume the computer from Standby mode, the mouse may not function properly.

CAUSE

This behavior can occur if you are running Sony's Power Panel software.

RESOLUTION

To attempt to resolve this issue, disable Sony's Power Panel software. For information about how to disable the Power Panel software, consult your computer documentation or contact Sony.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:8/18/2005
Keywords:kbHardware kbprb KB266211
©2004 Microsoft Corporation. All rights reserved.