XL2000: Every Cell Is Printed on a Separate Page When You Change the Active Printer (266114)
The information in this article applies to:
This article was previously published under Q266114 SYMPTOMS
When you change the active printer and you then attempt to print a Microsoft Excel spreadsheet, each cell may be printed as a separate page.
CAUSE
This behavior can occur when a printer driver reports to Excel that it will scale the spreadsheet before printing it, and the printer does not have scaling capability.
When you have a printer installed that has built-in scaling capability, Excel does not scale the documents before they are printed. When the printer with the installed built-in scaling capability (for example, a PostScript printer) is replaced by a printer without built-in scaling capability (for example, a Printer Control Language [PCL] printer), the scaling bit that tells Excel not to scale the document may remain turned on.
This behavior is very rare and occurs most often when the PostScript version of a printer is replaced with a PCL version of the same printer.
RESOLUTION
To resolve this issue, remove all printer drivers, and then install only the printer driver that you want.
To remove a printer driver, follow these steps:
- Click Start, point to Settings, and then click Printers.
- Right-click the printer that you want to remove.
- On the shortcut menu, click Delete.
- When confirmation message appears, click Yes.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 9/27/2003 |
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| Keywords: | kbbug kbpending KB266114 |
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